Consumers
Gennaro d’Andria chaired the ICC Italia seminar “AI and consumer protection: new challenges for commercial communication”, held on 11 November 2025 at the International Chamber of Commerce in Rome, organised by the ICC Italia Marketing & Advertising Commission.
Our briefing illustrates the main features of the Digital Services Act (DSA), which introduces new obligations and penalties for online intermediaries.
Our briefing illustrates the main innovations of Directive (EU) 2024/2853 on liability for defective products.
Gennaro d'Andria is a speaker at the Biennial Conference of the Italian Antitrust Association on "PCS, sustainability and social responsibility".
Advertising of medicinal products: our briefing on the Court of Justice ruling on the legitimacy of more restrictive regimes.
Federica Cinquetti is recommended by Who's Who Legal as an expert in the Product Liability category.
We assisted Vueling in the AGCM investigation concerning alleged misconduct in the management of consumer refunds following flight cancellations caused by the COVID pandemic, which concluded with the acceptance of commitments and without sanctions.
Unfair commercial practices and COVID-19: we achieved important results for our clients, avoiding the adoption of precautionary measures in 4 proceedings initiated by the Italian Competition Authority following the outbreak of the health emergency.
Briefing: The current case-law of the European Court of Justice on air passenger rights: a brief summary.
We assist 4 airlines in litigation with passengers throughout the national territory (denials, delays and cancellations under EU Reg. 261). We can manage hundreds of positions with thorough monitoring and always up-to-date reporting.
Snow chains: we assisted Sixt Italia, one of the car rental companies involved in the Italian Competition Authority's investigations, which concluded with the acceptance of commitments aimed at increasing price transparency and consumer awareness.
We assisted Sicuritalia, a leading provider of surveillance services, in the investigation on unfair terms conducted by the Italian Competition Authority. The final decision recognised that the new consumer contracts fully comply with the Italian Consumer Code.
Air passenger rights: our newsletter reviews the Italian experience in view of the revision of European Regulation No. 261/2004.
Our Firm is retained to provide assistance in the Italian Competition Authority's investigation on television post-production.
We assisted two airlines in reaching an agreement with the Italian Competition Authority on the application of the credit card surcharge (TTG Italia – By December credit card fees included in the ticket price)
Our Firm is retained to provide assistance in the Italian Competition Authority's investigation on television post-production.
We assisted two airlines in reaching an agreement with the Italian Competition Authority regarding the implementation of credit card fees (TTG Italia – By December credit card fees included in the ticket price)
Consumer claims: thanks to our experience and transparent fees, we defend a major cruise company against actions brought by passengers in various Italian courts.
ACL Briefing: Telephone sales (teleselling) after the reform of the Consumer Code: first applications and interpretative uncertainties.
